Your new Coolpad Arise comes equipped with Multimedia Messaging Service—also known as picture and group messaging but you'll need to enable it first.
To enable MMS (picture and group messaging) you need to update your settings.
- Tap for messaging on your home screen.
- Tap for the menu and select Settings.
- In Settings change the value of “Maximum Size of MMS” to 600.
The Photon Q is not enabled with MMS.
Unlike standard SMS (Short Message Service) or text messaging, which is always free over Wi-Fi, MMS picture and group messages require more data. When connected to Wi-Fi, MMS messages are free. When you are away from Wi-Fi, however, you will need a data pass in order to send an MMS message.
If you try to send an MMS message over the Sprint Cellular network without a data pass, you will be prompted to purchase one. Buying a data pass is as easy as buying a song. Just go to the Scratch app on your phone and select the type of pass you’d like to purchase.
MMS picture and group messaging is only available with our Coolpad Arise and will not be available on our older Photon Q phones.
Scratch supports MMS for all cellular providers with the exception of T-Mobile. We are actively working to enable this feature with T-Mobile and hope to provide it soon.