Thinking of buying a used Scratch phone?


You are welcome to purchase a used Scratch phone from sites like eBay. But the seller must have contacted Scratch Customer Support prior to selling the phone to let us know that they plan to sell or transfer their phone to another user. We require this to protect the buyer.

To ensure that you are purchasing a Scratch device that is valid to activate on Scratch's service phone, you’ll want Customer Support to check the the MEID (the phone’s unique identifier). Any reputable seller will provide this.  

Prior to your purchase, submit a ticket to Customer Support with the MEID of the device. We’ll ensure that the device is eligible to be sold, and we’ll make sure it’s an authentic Scratch phone.

Please note that purchasing a used Scratch phone voids all warranties. If the phone has been rooted or modified, Scratch cannot offer technical support.



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