Contact Customer Support

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You can get in touch with Customer Support at Scratch Wireless in a couple of different ways. 

If you don't find the answer you're looking for in our Help Center simply "Submit a request" by clicking on the orange button at the bottom of the "Get Help" webpage.  

Or you can email us at support@scratchwireless.com.  

We don't have an inbound Customer Support phone number but we'd be happy to schedule an outbound call with you.  Contact us to let us know your phone number and what you'd like to discuss and we'll work with you to find a convenient time to talk. 

Have more questions? Submit a request

Comments

  • Avatar
    Shoot97

    Kelly,
    My name is Bill Irwin. My scratch phone arrived today and I am having trouble getting it connected to make a call. Could someone please call me at 520-490-6652 and help me get connected?
    I am not really tech savy. It is the coolpad phone

  • Avatar
    Support

    Hi Bill, we'd be happy to work with you on this! Please send an email to support@scratchwireless.com and describe the problem you are having. Once of our agents will gladly help you get up and running.

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