As of November 16, 2015 you need a data pass to text off Wi-Fi. If you have an active data pass and still cannot send or receive texts please see the below steps.
- Go to the Scratch Wireless app and check the top bar to see whether the phone has service or not. If it doesn’t have Sprint service, you won’t be able to send or receive texts.
- If you’re positive you’re in a Sprint coverage area, try going to Settings > Data usage and turning on Mobile data.
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