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Transfer existing Scratch number to new Scratch phone?

Hi:
My Scratch Photon Q started acting weird today--specifically, the power button doesn't seem to work anymore, and I have to slide out the keyboard in order to wake the screen (and I dare not let the battery completely run out, lest I not be able to turn it on anymore). So while I can go on with this for the time being, I'm wondering if I were to purchase a new Photon Q from Scratch if it were possible to transfer the number from my existing unit to the one I would be replacing it with from you. Thanks!

Michael Dequina

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http://www.scratchwireless.com/pad/make-your-phone-even-smarter-by-retiring-the-power-button/

Check out the app mentioned in that article. It's called Gravity Screen and apparently is particularly helpful when your power button stops working. Of course you probably still want to be careful not to let the power run out. Also, you should submit a ticket to Scratch by clicking on "Submit a request" at the top right of the page so someone can try helping resolve your particular issue. They're very quick about getting back to you and often can actually help you fix issues like this without you needing to purchase a new phone. If you do decide to get a new phone that's probably also the best way to ensure your number gets transferred to the new phone without any issues. And to answer your question- yes it is possible to transfer your number from one Scratch phone to another Scratch phone.

Perry-David van Dillen 0 votes
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Hello,

Yes you we will transfer your current number to a new Scratch phone if you decide to go that route.

Patrick Roberts 0 votes
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