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Calls cant be completed : No response, timed out.

I love my Scratch phone, but I cant seem to use it to make WiFi calls on my home network, which is more than just a little important. I dial the number, but there is no dial tone and after a minute says, "call cannot be completed, no response, timed out." This seems odd because on other networks i can make WiFi calls without a problem. I've tried to disable the firewall on the wireless router, but it doesn't help. What do i need to do?

james randall

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Hello James,

We are sorry you are having this issue. It is obviously a router setting because you know calls work on other networks. I would suggest looking for anything that has to do with SIP in your router settings and make sure it is turned on and not being blocked.

Patrick Roberts 0 votes
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