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Coolpad Arise MMS "unable to download"?

Hello Patrick,

After using this information,

http://tinyurl.com/pe32pru

I found if someone sends me an MMS when I am on WiFi I can receive the MMS.

When I am away from WiFi and without a data pass, I will receive a text message with a download button. When I reconnect to WiFi and press the download button, I get the message "unable to download".

How do I download the MMS once reconnected to WiFi?

Don

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In similar situation, I was able to download the MMS once I (re)connected to wifi. I noticed on one of the "MMS download available" messages that there is a time-limit, the phone indicated "downloadable until time HH:MM".

So Don, maybe Patrick will confirm that such a "time limit" could have been the reason for 'unable to download' in your case.

steve elias 0 votes
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I don't think time is the problem. If anyone would like to see what I mean, anyone can try this if you do not use a data pass.

Use the phone setting to turn off WiFi. Then have someone send an MMS to your phone with a picture. If your phone is only connected to cellular, you will get an SMS with a download button.

Then turn on WiFi. Once WiFi is reconnected, press the download button. This is where the "unable to download" message occurs and the MMS is not accessible.

This is a simple way to show the problem of not being able to receive an MMS after reconnecting to WiFi.

Don 0 votes
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I've also never been able to receive an MMS on my Scratch phone. Even if I'm connected to wifi when it's received, I still get the download button and a message that it couldn't be downloaded.

Lauren Poppen 0 votes
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