No answer from me. I'm here with the same problem. I have tried the strategy of "forgetting" the wifi network and then re-signing in, which often works, but which is a terrible solution when it happens repeatedly each day.
Am connected to wifi but the phone calling and texting is not working only data.
I had another SW Motorola phone and it worked through cellular before so know it can work (and another back up phone is on Sprint and it works too) so know I am in an area that receives Sprint. Please help.
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Try restarting the phone. That approach has worked every time when I run into the possible issues: wifi-calling 'hung' or texting 'hung'.