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Passes never come through

I just bought this new Scratch wireless phone, and it came in the mail yesterday. I have been having the problem where whenever I buy a pass it comes through successfully, and shows I have "50/50mb" of data left, But when I go offline and try to use that data, and I go into the scratch app, It shows: "Retrieving active data pass failed" And I can't browse the internet or text. Any solutions?


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MrMoister, Possibly is your phone needing to "data-roam" but is set for "no data roaming"?

(I found the "don't data-roam" setting was in effect on my scratch coolpad, and changed the setting to "allow data-roam".)
ps - the French term for cellphone-roaming translates to english as "using a strange network".

steve elias 0 votes
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